Use of Personal Data
You are free to browse our website without providing any personal data. The information we collect about our customers helps us personalise and continually improve our customers' experience on our website and their experience of services provided by us. We collect the following types of information:
- Information provided by you through online forms, and/or other entries, such as names, email addresses, home addresses, telephone number or demographic information.
- Information, user specific or aggregate, on what pages our visitors access.
- Automatic information and cookies (See also the "Cookies" section below).
- Information about your transactions with us, such as payment history and shipment details, and information you provide when you contact our customer service department.
- The email addresses of visitors that communicate with us via email or through website contact forms.
Where we have your consent
You have the right to withdraw consent previously given to us at any time. If you withdraw your consent this will not impact the legality of our prior processing of your personal data. For more information, please contact us.
Who we share your data with
Third-party disclosure: We do not sell, trade, or otherwise transfer to outside parties your Personal Data.
Third-party links: We do not include or offer third-party products or services on our website.
In order to provide you with your requested service, we may if necessary and requested to do so, share Personal Data for three primary purposes:
- With regulatory, fraud prevention and law enforcement authorities to comply with our obligations under the law;
If false or inaccurate information is provided, including in relation to a person's identity and fraud is suspected or identified, details about this information, including customer Personal Data, will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.
We and other organisations may also access and use this information to: prevent and detect crime, fraud and money laundering, for example when: checking details on payment related and other facilities; managing credit and credit related accounts or other facilities; recovering debt; and checking details of job applicants and employees.
- To provide to debt purchasers for the purposes of the collection of an outstanding loan
We may use third party firms in connection with the sale that have not been fully repaid, or in a sale of all or part of the business.
Other than as set out above, you will receive notice when Personal Data about you may be shared with third parties not described above, and you will have an opportunity prior to such sharing to choose not to allow us to share the Personal Data if your consent is required for us to do so.
Data Subject Rights
You have the following rights as a data subject as it relates to our processing of your Personal Data.
You have the right to access your personal records and information that we hold about you. For a more complete list of data held about you, please contact us with your request. Please note that this request may take up to 30 days to complete. In limited instances, certain data may not be provided upon request if that personal data concerns other individuals.
You have the right to update any outdated or inaccurate data held about you, and to complete any incomplete data held by us. You may update personal details, banking information and employment data by contacting us.
Objection to Processing
You have the right to object to processing where processing is based solely on our legitimate business interests.
If you are currently receiving marketing communications, you are able to change your preferences at any time by one of the following methods:
- Via email: Click the "Unsubscribe" link in any email communication and submit your email address on the next screen (when/where applicable)
- Via telephone: Contacting one of our team to update your personal preferences on the contact information below.
We will delete or anonymise data when, in accordance with our Data Retention Policy, we no longer need to process it. If we anonymise data, we may continue to use it (in anonymised form) beyond periods specified in our Data Retention Policy. You have the right to request us to delete your data sooner for a number of different reasons, for instance, if it was unlawfully processed and you may do so by contacting us direct. We will review your request and respond within one month.
Restriction of Processing
You have the right to request us to limit the use your data for a number of reasons, including if you have requested we correct data about you, you have objected to our use of your data, and if you believe your data was processed unlawfully, or if you need us continue to store your data for legal reasons related to you. Please note that in the event you request restriction, we will continue to store it according to our Data Retention Policy.
You also have the right to lodge a complaint with the data protection supervisory authority, the Information Commissioner’s Office ("ICO"). The ICO may be reached by visiting https://ico.org.uk
If you have specific concerns about your rights as they pertain to our processing of your Personal Data, please contact us.
We receive and store certain types of information whenever you interact with our website and to provide some essential functionality. For example, like many websites, we use "cookies" to obtain certain types of information when your Web browser accesses our Website and when you login. Cookies are pieces of information that are transferred to your computer's hard drive via your Web browser. They allow us to provide you with a more convenient and personalised experience by recording information about your preferences.
A web browser is usually set to accept cookies automatically but can be changed to decline them. The Help section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. In most cases, a visitor may refuse a cookie and still fully navigate our Website.
We do not store passwords or any other information about a visitor in a cookie that could identify them, their location, their preferences or their financial activity.
We use aggregated customer information to help us understand how our website is performing commercially and what we can do to improve performance. We DO NOT provide this information to other companies, such as third party advertisers.
How We Protect the Security of Your Personal Data
We maintain strict measures to protect the security and confidentiality of your Personal Data, and strive to keep it accurate, and only for as long as is necessary. Some of the specific security measures we maintain include:
- We store Personal Data in a restricted access format.
- We transmit Personal Data in an encrypted format
- Our networks are secured with certified firewalls in a multi-layered fashion with redundancy.
- Our network related equipment (e.g., firewalls, routers, switches, etc) are secured with a password, and access is limited to authorized network engineers.
- We restrict the access of customer service support staff so that certain Personal Data cannot be viewed (e.g. full bank account Personal Data is not revealed, but only a partial number of digits to allow verification).
How Long Do We Keep Your Information?
- We will keep the information that is necessary to enable us to provide you with a service that you have requested through this website for as long as it takes us to provide that service.
- If you have asked that we do not use your details for marketing purposes, we may still need to keep them to ensure our systems reflect your preferences.
- We will generally keep records of any transactions for a minimum of six years from the end of the relationship.
- We will keep other information about you if it is necessary for us to do so to comply with the law, or where appropriate for legitimate business needs.
We do not seek or knowingly collect any Personal Data about children under 18 years of age.
Terms and conditions:
UK Auctions ltd
1. CAPACITY. uk-auctions Ltd act only as auctioneers and agents for the seller and the representative of uk-auctions Ltd conducting the auction is the ‘Auctioneer’.
2. The registerd address of uk-auctions ltd :12 High Street, Carcroft, Doncaster, England, DN6 8DP
3. UK-Auctions Ltd reserves the right at their sole discretion to:
3.1 refuse admission to and/or eject from the site, any person or persons;
3.1.1 withdraw any Lot;
3.1.2 alter the arrangement of any Lot, and if deemed necessary amend the description of any Lot;
3.1.3 sell two or more Lots as one Lot or in any way they may think proper;
3.1.4 regulate the amount of any bidding;
3.1.5 refuse the bid of any person or persons.
4. The highest bidder at the fall of the hammer shall be the buyer, except where it is clear to the Auctioneer that a dispute has arisen.
5. In cases where a dispute arises the Auctioneer will try to resolve the matter to the parties’ satisfaction. If a dispute arises, at or immediately after the fall of the hammer of any Lot, the Auctioneer, will immediately re-offer the Lot if in his reasonable opinion it seems appropriate.
6. The Auctioneer acts in every respect relating to Goods, and the sale thereof as agent only of the person(s) by whom the Auctioneer is authorised to sell such Goods as may have been deposited with him for that purpose (hereinafter referred to as ‘the Seller’).
7. Each Lot put up for sale may be subject to a reserve price which will have been determined by the Seller and communicated to the Auctioneer prior to the auction. The Auctioneer may bid on behalf of the Seller for all goods which are being offered subject to reserve or at the Auctioneer’s discretion.
8. CATALOGUE AND OTHER DESCRIPTIONS
8.1 UK-Auctions Ltd take great care to ensure that any statements as to attribution, age, date, origin, provenance and condition are reliable and accurate but it should be noted that all such statements are skilled opinions prepared with due care, if provenance (written or historical fact) cannot be produced. However, UK-Auctions Ltd do not guarantee that condition reports, whether included in the catalogue, or given at a later time, cover all aspects of an item(s) condition. UK-Auctions Ltd would ask that prospective buyers view Lots themselves wherever issues regarding condition are seen as important to them.
8.2 UK-Auctions Ltd reserve the right, in forming their opinion to consult any expert or authority they consider to be helpful in making their decision bearing in mind the statements made in condition 8.1 above (no charge for this service will be made to any person or vendor) and the decision of the skilled expert need not be relied upon.
8.3 All conditions, notices, descriptions, statements and other matters in UK-Auctions Ltd’s catalogue and elsewhere concerning any Lot are subject to any statements modifying or affecting the same made by the Auctioneer from the rostrum prior to any bid being made or accepted.
8.4.1 UK-Auctions Ltd both for themselves and for the Seller of each Lot point out that the following expressions have the meaning ascribed to them below:
8.4.2 The full name(s) or recognised Designation of an artist stated i.e. ‘Claude Monet’. In the opinion of UK-AUCTIONS Ltd the work is by the artist specified.
8.4.3 ‘Attributed to’
In the opinion of UK-Auctions Ltd the work is probably by the artist in whole or in part.
8.4.4 ‘Circle of’: In the opinion of UK-auctions Ltd the work is of the period of the artist and showing his influence.
8.4.5 ‘Follower of’: In the opinion of UK-Auctions Ltd the work is executed in the artist’s style but is not necessarily by a pupil.
8.4.6 ‘Manner of’: In the opinion of UK-Auctions Ltd the work is executed in the artist’s or school’s style but of a later date.
8.4.7 ‘After’: In the opinion of UK-Auctions Ltd the work is a copy (of any date) of a work of the artist.
8.4.8 Bears ‘Signature/Date/Label/Stamp’ etc: In the opinion of UK-Auctions Ltd the work may or may not be that of the artist, make, period or of that date etc.
8.4.9 ‘A/F’: The work is as found (or all faults).
8.4.10 ‘Style’: In the opinion of UK-auctions Ltd the work is a copy of an earlier period but of that design.
9. DAMAGE OF LOTS DURING VIEW OR SALE AND DAMAGE TO SITE
Damage caused by any person to the Premises by the removal of a Lot or Lots, or by any other cause, shall be made good by him/her at a sum to be agreed between parties after reasonable discussion. The Auctioneers will consider any reasonable offer or approach to settle the matter.
10. Any person wilfully or accidentally breaking or damaging Lots during a View Day or Sale Day will be responsible for any loss or damage.
11. BUYER’S CONDITIONS
11.1 Sufficient time is given for inspection of each Lot by UK-Auctions Ltd and it is recommended that the potential buyer will have satisfied himself by way of inspection, as to the physical condition and description of such goods/works.
11.2 Commission bids will be accepted by UK-Auctions Ltd but the buyer should if possible inspect the particular works/goods and satisfy himself as to the physical condition and description before submitting such a bid (see 8.1 above). Commission bids will be treated in the strictest of confidence by Keys Auctioneers Ltd. A bid communicated to the Auctioneer at the time of the sale shall always take preference to a commission bid of the same value.
11.3 Any prospective buyer can request a Condition Report and UK-Auctions ltd will use best endeavours to ensure that all details are recorded as accurately as possible. The Condition Report will be prepared by one of the Saleroom Personnel employed by UK-Auctions Ltd; such a report will be carried out with reasonable care and skill. Such a request can be made by telephone, fax or email.
11.3.1 The ownership of the goods/works shall not pass to the buyer until payment has been made in full and will be held by the Auctioneer until that time, subject to the provisions of clause 12.3, 12.4 and 12.5 below.
11.4 Any person wishing to bid in the sale may be required to register prior to commencement of sale. Overseas buyers will be required to forward card details before bids are accepted:
11.4.1 his full name;
11.4.2 his address and contact telephone numbers.
11.5 The sale of any Lot will be deemed to exclude any VAT (where applicable) unless due notice is given in UK-Auctions ltd catalogue and/or by the Auctioneer at time of sale.
12. PAYMENT, PREMIUM AND REMOVAL
For all sales payment in full is to be made within seven days of the sale date. Any items not paid for within seven days of sale will be subject to a 10% interest charge of the hammer price.
12.1 UK-auctions Ltd will accept Payment made via Bank Transfer, details are listed on all invoices. Please include name and sale date or invoice number on all payments.
12.2 The buyer shall pay a premium of 13% on all Lots (or as advised by the Auctioneer prior to any auction taking place) which shall normally be deemed to exclude VAT in accordance with clause 11.5 (Book Sale premium 20%, VAT not applicable on actual Books). The buyer acknowledges and agrees that UK-AUCTIONS Ltd will receive from the Seller commission on the sale of any Lot in addition to the premium.
12.2A Artist’s resale rights (Droit de Suite) in addition to our normal Buyer’s Premium of 13% + VAT, a commission of 4% (No VAT) will be payable on resale works of qualifying artists, for a period of up to 70 years after their death, on pictures making over one thousand Euros (payable in Sterling at the rate applicable on the day of the sale); such Lots are marked with an ‘*’, this will be payable by the purchaser of the picture.
12.3 Subject to any arrangements made in writing with UK-auctions Ltd prior to the sale no Lot shall be removed or claimed until payment of the total amount due has been received by UK-Auctions Ltd. Storage charges variey in the size of the lot.
12.4 Lots not paid for and not removed from the Salerooms within seven days of the sale or without prior arrangement with UK-Auctions Ltd may be resold by auction or privately with due notice given to the buyer if name and address are available on the Auctioneers records.
a) If any Lot is not paid for in full and taken away in accordance with these Conditions or if there is any other breach of these Conditions, we, as agent for the seller and on our own behalf, shall at our absolute discretion and without prejudice to any other rights we may have, be entitled to exercise one or more of the following rights and remedies:
i. to proceed against you for damages for breach of contract;
ii. to rescind the sale of that lot and/or any other lots sold by us to you;
iii. to resell the lot (by auction or private treaty) in which case you shall be responsible for any resulting deficiency in the total amount due (after crediting any part payment and adding any resale costs). Any surplus so arising shall belong to the seller.
iv. to remove, store and insure the lot at your expense and, in the case of storage, either at our premises or elsewhere;
v. to charge interest at a rate not exceeding 10% on the hammer price to the extent it remains unpaid for more than 7 working days after the sale;
vi. to retain that or any other lot sold to you until you pay the total amount due;
vii. to reject or ignore bids from you or your agent at future auctions or to impose conditions before any such bids shall be accepted;
viii. to apply any proceeds of sale of other lots due or in future becoming due to you towards the settlement of the total amount due and to exercise a lien (that is a right to retain possession of any of your property in our possession for any purpose until the debt due is satisfied).
b) We shall, as agent for the seller and on our own behalf pursue these rights and remedies only so far as is reasonable to make appropriate recovery in respect of breach of these conditions.
12.5 UK-AUCTIONS ltd disclaim all responsibility for accidental breakages, loss or damage to Lots howsoever caused when being removed from the Site by the Purchaser including unauthorised removal unless such breakage, loss, damage or removal is caused by the negligence of the Auctioneer or any employee of UK-AUCTIONS Ltd.
12.6 The liability on the part of UK-auctions Ltd towards the buyer, howsoever caused shall be as accepted practice under English Law. For further information about your statutory rights contact your Local Authority Trading Standards Department or Citizens’ Advice Bureau.
13. DELIVERY AND PACKING
13.1 UK-AUCTIONS LTD provide an in-house postage and packing service, at the discretion of the packing department and may refuse to post certain items. uk-auctions are unable to send furniture or similarly larger items. We can also provide the details for a local shipping company upon request, any payments for the company should be made directly to the company.
14. COMPLAINTS AND FORGERIES
14.1 The buyer shall notify UK-auctions Ltd in writing as soon as practicable and within a reasonable time of the sale (normally fourteen days) of any complaint that he has in respect of a Lot and give good reason for his complaint. If UK-Auctions Ltd agrees that the complaint is justified then UK-auctions Ltd will make a full refund subject to clause 12.6 above. In the event of a dispute the Buyer and UK-Auctions Ltd will make all reasonable efforts to agree compensation, i.e., refunds and damages. If not possible then the Buyer can resort, if he wishes, to legal argument of a Court of Law.
14.2 If a buyer’s complaint is that a Lot is a forgery uk-auctions Ltd will rescind the sale and compensate the buyer as per clause 14.1above, subject to the following conditions:
14.3 The buyer must provide written proof of the forgery and evidence on which he relies, the number of the Lot and the date of the auction at which it was purchased. This written proof should be in the form of a signed letter or statement from an acknowledged expert in the specific field of the item(s) in dispute.
14.4 The Auctioneers request that they are informed by the Buyer of the Lot if he has passed on good ownership of the Lot in dispute to another person.
14.5 The buyer must prove that the Lot alleged by him to be a forgery is the Lot actually purchased by him through uk-auctions ltd.
14.6 A forgery means an imitation or copy intended by a person/persons to be a reproduction of the original and made to deceive, with regard to authorship, date or provenance, and provided that it is not shown to be such in the catalogue description at the date of the sale.
14.7 Notwithstanding the above clauses 14.1 to 14.6 inclusive the buyer should take into consideration the following point when making claims as to forgery:
(i) the catalogue description at the date of the sale, as to whether it was fair and correct and produced with known and accepted practices at that time.
15. SPECIAL CONDITIONS FOR BOOK AND MAGAZINE SALES
15.1 It should be noted that books and magazines can be affected by wormholes to margins etc or other damage not seriously affecting text such as foxing stains, lack of blank leaves, lack of plate lists, supplements and any subsequently published volume. uk-auctions Ltd will use best endeavours to highlight and accurately describe such damage in the catalogue description and/or other statements, where it is prominent and obvious. The buyer should satisfy himself as to the damage prior to bidding by inspection or by verbal report.
15.2 uk-auctions Ltd will highlight and describe as accurately as possible in the catalogue description and or other statements, any damage affecting text. The buyer should satisfy himself as to the damage by inspection or verbal report prior to bidding.
16. ELECTRICAL GOODS IN ANTIQUE AND COLLECTORS’ SALES
16.1 The buyer acknowledges that the above electrical goods sold by auction by uk-auctions Ltd are offered for sale for HISTORICAL INTEREST AND/OR DISPLAY PURPOSES ONLY. The goods are NOT SUITABLE FOR CONNECTION TO MAINS ELECTRICITY SUPPLY and uk-auctions Ltd do not accept any liability for loss or damage incurred as a result of contravention of this clause unless such loss or damage was caused by the negligence of the Auctioneer or any other employee uk-auctions Ltd with substancial proof of how the damaged was occured by uk-auctions.
16.2 All electrical goods sold for historical interest and/or display purposes by auction by uk-auctions Ltd are sold untested and there are no warranties or guarantees as to working order or serviceability in respect of such goods. If the buyer intends to use, or purchases the goods for any reason other than historical interest and or display purposes he does so at his own risk and shall be solely responsible for ensuring suitability and safety of the goods by for example arranging for the goods to be checked and warranted by a qualified and competent electrician.
17. DISPUTES AND ARBITRATORS
If the amount of the dispute exceeds £5,000 and the Auctioneer and Buyer are unable to agree a figure for compensation, then the matter can be referred to any Independent Arbitrator agreed by both parties. The decision of the Arbitrator shall be final and binding on both parties.